|
| |
| Delivery Information The Hibiscus Room Florists Colchester |
At The Hibiscus Room, our dedicated florists hand make and design every bouquet ordered on this website, before carefully packaging and delivering the gifts. All bouquets are hand tied with the stems in water.
Flower delivery in England, Wales and Scotland
We deliver throughout the UK Monday to Saturday from our shop. We make the bouquet at our shop, the flowers are collected and delivered the following morning. There are no middle men or commissions to pay! Orders must be received by 5.00pm on
the afternoon preceding the delivery date.
National Delivery Monday to Saturday is £5
We deliver throughout the UK by courier including Northern Ireland, The Channel Islands, The Isle of Mann and the Isle of Wight.
National Delivery Monday to Saturday is £5
I am ready to choose my flowers and gifts! |
|
|
|
| Privacy Policy |
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process
your order and second, to provide you with the best possible service. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes:
- your name
- address
- phone number
- email address
- credit/debit card details
We DO NOT store any credit card information on our system.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Currently we DO NOT use cookies. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us.
I am ready to choose my flowers and gifts! |
|
|
|
| Our 100% Satisfaction Guarantee |
Beautiful Fresh Flowers, Guaranteed!
With our fantastic suppliers from Holland, we ensure that only the highest quality flowers at their absolute peak of freshness are used. We turn our stock over every 48 hours to ensure every bouquet and arrangement will arrive in a condition that will have the recipient raving about the quality and design.
We Guarantee your satisfaction
We aim to exceed your expectation every time we deliver your chosen gift. We take customer care very seriously and have built our business up over the last 6 years based around delivering an outstanding customer experience. If for any reason you are not entirely satisfied or there has been an oversight, please contact our dedicated team to rectify the situation. At The Hibiscus Room we really do care about you, our customer.
Our Promise - completely satisfied or your money back
If we fail to deliver any of the above, we will either redeliver the gift or refund all or part of the order value. We believe passionately in providing great customer service and satisfaction and we are happy to provide you with this guarantee! Please see our full terms and conditions for full details of our guarantee, delivery information and other terms.
I am ready to choose my flowers and gifts! |
|
|
|
|
|
